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    Terms of Service

    Last updated: April 23, 2026

    1. Acceptance

    By creating an account or using PRESENSS you agree to these Terms. If you accept on behalf of an organization, you represent you have authority to bind it.

    2. Service

    PRESENSS provides AI Visibility Intelligence: analyses, scoring, recommendations and reports across multiple AI engines. Outputs are estimates based on probabilistic models — not guarantees of search ranking or business outcomes.

    3. Accounts

    You must provide accurate information and keep your credentials secure. You are responsible for all activity under your account.

    4. Subscriptions & billing

    Plans (Free, Starter, Pro, Business, Enterprise) renew automatically until canceled. Fees are non-refundable except where required by law. Usage limits per plan are enforced; overages may be blocked.

    5. Acceptable use

    • No reverse engineering, scraping, or resale of the service.
    • No use to infringe rights, harass, or violate law.
    • No interference with platform integrity or rate limits.

    6. Intellectual property

    PRESENSS owns the platform, scoring methodology, and aggregated insights. You retain ownership of brand data you submit. You grant us a license to process it solely to provide the service.

    7. Third-party AI

    Analyses rely on third-party LLM APIs (OpenAI, Google, Anthropic, etc.). Their availability and outputs are outside our control.

    8. Disclaimer & liability

    Service is provided "as is". To the maximum extent permitted by law, our aggregate liability is capped at the amounts paid in the 12 months preceding the claim. We are not liable for indirect, consequential, or lost-profit damages.

    9. Termination

    You may cancel anytime from billing settings. We may suspend or terminate accounts for breach. Upon termination, access ceases and data is deleted per our Privacy Policy.

    10. Governing law

    These Terms are governed by the laws of Spain. Disputes are subject to the exclusive jurisdiction of the courts of Madrid, unless mandatory consumer law provides otherwise.

    11. Contact

    sales@presenss.com

    See also our Privacy Policy and Cookie Policy.